Privacy Policy

1. Introduction

No Limits Media LLC (“No Limits Media,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit thenolimitsmedia.com or engage our services.

2. Information We Collect

We collect the following categories:

• Inquiry information: name, email, company, and any details you provide through contact or inquiry forms.
• Client account data: for clients who engage our social media management services, we receive limited authorization to access publishing tools, content, and analytics on their connected social platforms (such as TikTok, Instagram, and Facebook).
• Analytics & usage data: aggregated, non-identifying data about how visitors interact with our site (pages viewed, referrer, device type).
• Cookies: we may use cookies for theme preferences and basic analytics. You can disable cookies in your browser settings.

3. How We Use Information

• To respond to inquiries and provide requested services.
• To manage authorized client social media accounts — including scheduling posts, responding to engagement, and reporting on performance.
• To improve our website and service offerings.
• To comply with legal obligations.

4. Social Media Platform Data

When clients authorize No Limits Media (or our tooling, including Postiz) to manage their accounts on platforms such as TikTok, Instagram, and Facebook, we access only the data necessary to deliver the agreed services — typically publishing permissions, page-level access tokens, and analytics. We do not sell this data, share it with advertisers, or use it for any purpose outside the engaged scope of work. All platform access complies with the respective platform’s developer terms and policies.

5. How We Share Information

We do not sell personal information. We share data only with:

• Service providers that help us operate (hosting via Vercel, database via Supabase, AI processing via Anthropic, social scheduling via Postiz). These providers are bound by their own privacy and security obligations.
• Legal authorities when required by law, subpoena, or to protect our rights.

6. Data Retention

We retain inquiry and client data for as long as necessary to provide services and meet legal obligations. Clients may request deletion of their stored data at any time by emailing us.

7. Security

We use reasonable technical and organizational measures to protect data, including encrypted storage and restricted access to access tokens. No system, however, can guarantee perfect security.

8. Your Rights

You may request to access, correct, or delete personal information we hold about you. To exercise these rights, contact us at the email below. Depending on your jurisdiction, you may also have rights under laws such as the GDPR or CCPA.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.

11. Contact

For privacy questions or requests, contact us at eric@thenolimitsmedia.com.